Privacy Policy
Effective Date: 19-06-25

Occlude Drainage Solutions (“we”, “us”, or “our”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal data when you visit our website www.occlude-drainage-solutions.co.uk or otherwise interact with us.

 1.⁠ ⁠Company Information

Business Name: Occlude Drainage Solutions
Business Address: Frieze Hall, K3, Frieze Hall Farm, Coxtie Green Rd, South Weald, Brentwood, CM14 5RE
Website: www.occlude-drainage-solutions.co.uk
Contact Email: info@occlude-drainage-solutions.co.uk

 2.⁠ ⁠What We Do

Occlude Drainage Solutions provides a wide range of drainage services including:

24/7 blockage clearance

High-pressure water jetting

Drainage CCTV surveying

Drain line repairs

Pipe structural lining

Tanker services

We serve both individual consumers (B2C) and businesses (B2B).

 3.⁠ ⁠Data We Collect

We may collect and process the following types of personal data:

Full name

Email address

Phone number

Physical address

IP address

We may also collect information through cookies and analytics tools to improve user experience and website performance.

 4.⁠ ⁠How We Use Your Data

We use the personal data we collect for the following purposes:

Customer service: To respond to inquiries and provide support

Marketing: To send relevant communications (with consent)

Analytics: To understand website usage and improve our services

 5.⁠ ⁠Data Sharing

We do not sell, share, or transfer your personal data to third parties. We also do not engage with third-party services that would require your personal data to leave the UK.

 6.⁠ ⁠Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by law. This includes legal, accounting, or reporting obligations.

 7.⁠ ⁠Your Rights

You have the following rights under applicable data protection laws:

To access the personal data we hold about you

To correct or update inaccurate or incomplete data

To request deletion of your personal data

To object to or restrict processing

To withdraw consent at any time, where processing is based on consent

To file a complaint with the Information Commissioner’s Office (ICO)

You can exercise these rights by contacting us at info@occlude-drainage-solutions.co.uk.

We honor all GDPR and relevant data rights, including requests under laws such as the CCPA (e.g., “Do Not Sell My Personal Information”).

 8.⁠ ⁠Data Security

We take data protection seriously and employ industry-standard safeguards to protect your information:

Data encryption in transit and at rest

Multi-factor authentication on all systems

Use of strong passwords and access control policies

 9.⁠ ⁠Legal Compliance

We comply with the UK General Data Protection Regulation (UK GDPR) and all relevant data protection laws and regulations applicable to our operations.

10.⁠ ⁠Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and where appropriate, notified to you via email or through a notice on our website. Continued use of the website after such changes will constitute your consent to the updated policy.

If you have any questions or concerns about this Privacy Policy or our data handling practices, please contact us at info@occlude-drainage-solutions.co.uk